About Us

At Golden Link Care Services, exceptional care begins with a genuine commitment to people. We are proud to be CIW rated “Good” across all inspected areas – Well-being, Care and Support, and Leadership and Management – reflecting our dedication to delivering safe, compassionate, and high-quality home care.

As a trusted, nurse-led home care provider in Powys, we deliver professional, person-centred support in the comfort and familiarity of your own home. We proudly serve individuals and families across Llandrindod Wells, Hay-on-Wye, and surrounding towns and villages throughout South Powys.

Our service is led by Karren, an experienced nurse with over 25 years of clinical expertise. Under her leadership, our skilled and compassionate team is committed to providing care that upholds dignity, promotes independence, and enhances overall wellbeing. Strong clinical oversight, clear leadership, and a culture of continuous improvement ensure our standards remain consistently high.

Our mission is simple: to enable people to live confidently, safely, and independently at home for as long as possible. We understand how important it is to remain in familiar surroundings, stay connected to your community, and maintain control over your daily life. That’s why we place individual choice and wellbeing at the heart of everything we do.

We offer a comprehensive range of tailored home care services designed around each person’s unique needs. Whether you require assistance with daily living, personal care, complex clinical support, medication management, or companionship, our team approaches every visit with empathy, professionalism, and respect.

Because care is never one-size-fits-all, we work closely with individuals, families, and healthcare professionals to create bespoke, nurse-led care plans that evolve as needs change. Our CIW “Good” rating across all key areas demonstrates our commitment to quality, effective leadership, and delivering meaningful outcomes for the people we support.

At Golden Link Care Services, we are more than a care provider, we are a trusted partner, dedicated to helping you live well, remain independent, and thrive in the place you call home.